FREQUENTLY ASKED QUESTIONS
Q1: How long does LUKE Human Hair Weave last?
This hair can last for a very long time depending on how you maintain it. Wash and treat hair as if it is your own. With a care, the hairs always last about 1-3 years.
According to the feedback we received, it lasting about 2-4 years.
Q2: How many bundles for a full head?
For a full sew-in:
8"-12" we recommend 2 bundles;
14''-18'' we recommend 3 bundles;
20"-26" we recommend 3-4 bundles;
28''-Up we recommend 4 bundles.
For a frontal install:
8''-16'' we recommend 2 bundles + frontal;
18''-24'' we recommend 3 bundles + frontal;
26''-Up we recommend 3-4 bundles + frontal.
The hair you need is based on the size of your head and hair length personal preference.
Q3: How much does each bundle weight?
Each bundle is weighted between 3.3-3.5 Oz (95-100 grams), including rubber bands.
Q4: Is there any Customs Tax?
Usually we will put low amount in the invoice to avoid Custom tax, but due to different policy in different countries (especially in South America and Africa), there might be some Custom tax which is not considered in the price and should be paid by buyer. You could leave a message when placing order about how much you want us to put on the invoice.
Q5: Delivery and Shipment?
1. Accept DHL, FedEx, TNT, EMS etc, but best choose DHL, because we make contract with DHL Company, we can get a discounted fee for you.
2. DHL will come and pick up package within 24 hours after we get full payment, if customized, depend on customized date.
To Southeast Asia always takes 2-3 work days;
To USA, CA always takes 2-3 work days;
To Euro and the Middle East always takes 2-4 work days;
To Africa and South America, always takes 3-5 work days.
Q6: Is the hair tangle-free and shed-free?
A few shedding is normal, although we do recommend you seal weft & cutting area. Tangling will only occur if hair is extremely dry and it is not being brush frequently.
Q7: Can the hair be bleached or colored?
Yes, our hair is 100% virgin meaning the hair is unprocessed and chemical free. And we stock different hair, so different hair accepts different colored control.